All shoes are shipped in directly from the Pleaser USA warehouse in California, USA.
Therefore, shipping may take approximately 10-14 business days.
This can increase around the holiday season so please order well in advance of any events and/or to allow extra time for size exchanges if needed.
If you are unhappy with your item for any reason, we are happy to offer a size exchange, or an exchange to a different style - just contact us to arrange:
Please note, buyer will be responsible for shipping costs on exchanges.
Item must be properly protected and returned in its original condition within 30 days.
If an item is faulty, just contact us and we will be happy to rectify the issue.
Any order cancellations or items that are returned without doing an exchange will be subject to a 20% restocking fee (on the full price of item).