All shoes are shipped in directly from the Pleaser USA warehouse in California, USA.
Therefore, shipping may take approximately 10-14 business days.
This can increase around the holiday season so please order well in advance of any events and/or to allow extra time for size exchanges if needed.
If you are unhappy with your item for any reason, we are happy to offer a size exchange, or an exchange to a different style - just contact us to arrange:
Please note, buyer will be responsible for shipping costs on exchanges.
Item must be properly protected and returned in its original condition within a reasonable time frame.
If an item is faulty, please contact us within a reasonable time frame and we will be happy to rectify the issue.
Any order cancellations or items that are returned without doing an exchange will be subject to a 20% restocking fee (on the full price of item).